Driving change without hurting someone

June 8, 2020
Here are additional thoughts to inspire your communication with your team with empathy.

Studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical.

If you are a company leader hoping to undertake a successful organizational change, you need to make sure your team is on board and motivated to help make it happen.

The following strategies can you help you better understand your employees’ perspectives.

  • Understand your team 

Change consultants typically advise leaders to create personas of various audiences when they kick-off a change initiative.

But, considering that people’s wants and needs will evolve throughout the process, you should reevaluate these personas during every phase of the journey.

You can identify your audience through an interview (or 1-to-1 meetings) to understand perspective on typical mindsets. During the interviews, you can ask a question to uncover beliefs, feelings, their questions, and concerns about the company’s current strategy.

You could also ask if there were specific changes they hope management would (or would not) make. Using the insights from these interviews, you will be able to identify how each employee feel about the change effort, and planned communications based on whether they were excited, frightened, or frustrated.

  • Tell Your Team What to Expect 

While you may need to keep some facts private during a transition, the general rule is that the more informed your people are, the more they’ll be able to deal with discomfort.

So, learn about your team’s specific fears, then acknowledge them openly.

  • Involve Individuals at All Levels

A transformation won’t succeed without broad involvement. Involve your team members to take charge in certain parts of the change, incorporating ideas about how a change would impact them and their unique responsibilities.

An exercise like this can help everyone feel like an active participant with something valuable to add.

Ask “what if?” questions in one-on-one and team meetings to instill courage. This is your opportunity to help your team be bold.

Don’t ask what-ifs that only look at slightly different solutions or behaviors. Role model testing the boundaries — what are the guardrails and how can you push up against them?

Questions like “What if we were all freelancers? How would we think about this?” “What if we built this process from scratch?” or “What if our lead product suddenly became obsolete?” push people to think boldly.

People may be unsure just how far they can push at first. Recognize and reward initial steps and continue to ask for more.

Reinforce ideas by saying “That’s a great idea. Let’s push that idea even further.” Or “That’s a good start. We need to be asking ourselves these questions continually.”

This will reinforce the message that being a change-maker should be the norm, not the exception.

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FAQ

Applied digital skills and benefits of the app

Is Rocky a journaling app?

Yes, Rocky is a digital coach asking you daily reflection coaching questions for your growth mindset and it is a unique journaling experience that captures your thoughts and feelings, moods, and interests over time and gives journaling prompts for reflection, together with insight to help you repeat personal success factors and practice your soft skills. Rocky is like an automated Bullet Journal Method to track the past, order present and design the future road to success.

Is Rocky a health app or a fitness app?

Rocky is helping you indirectly with fitness and health. However, Rocky rather is helping with the power of challenging coaching questions and reflections. That allows you to recognize your own strengths and weakness, and use this to guide on-going learning. By reflection you will develop your skills in self-directed learning, improve motivation, and improve the quality of life and practice habits of highly successful people.

What is the difference of Rocky to a calm app or headspace app?

The calm app is for sleep and meditation helping you to relax and reduce stress. The headspace app is also helping with meditation and mindfulness to relax. Rocky instead is an artificial intelligence bot that uses the power of coaching questions with guided AI conversation. As an AI chatbot and digital coach, Rocky will inspire you to daily reflect. The conversations work best if your take the time to actually answer the questions with mindful reflective answers which might require some effort from your side.

Is Rocky a therapy app?

Rocky is not replacing a therapist and does not have the intention to provide scientific therapeutic approaches within the app. The method instead used by Rocky is solution-oriented coaching. Rocky is created to help you to practice soft-skills with the power of coaching questions. The science behind is Repetition, a success factor for learning and to help transition a skill from the conscious to the subconscious. Through repetition, soft skills as life skills and social skills are practiced and rehearsed over time and gradually become easier. Rocky is an intuitive approach to answer questions relevant for your road to success.

What is coaching?

Coaching is a process that aims to improve performance and focus on the ‘here and now’ rather than on the distant past or future. Coaching questions are unlocking your potential for performance and success by helping you to learn and practice rather than teaching you. Like personal trainers, but for your growth mindset. Rocky is a digital coach, an AI chatbot asking you those powerful question with daily reflections. The main focus of Rocky is to help you to implement soft skills as communication skills, interpersonal skills, leadership skills, life skills or time management skills. The AI is using qualities derived from leadership coaching and executive coaching.

Is Rocky an alexa app with artificial intelligence

There are many (artificial intelligence) ai companies, products and apps available, each with their own features and benefits.

Rocky uses artificial intelligence as an AI system:

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  2. Tutorial and skill recommendation AI - Coaching leadership style with guidance, help and proposals
  3. AI generated intentions and goals - Helping you to identify and inspire with new goals

However, Rocky is not booking appointments like an alexa app.

The Rocky artificial intelligence AI experience is unique in the market and available as google play store app or within apple app store.

Rocky app vs remind app vs scheduling app vs notes app

Rocky is not replacing a notes app, scheduling app or a task list app. However, Rocky is a sort of remind app with smart goal notifications and follow-up reminders: Like appointment scheduling apps, Rocky reminds you to practice growth mindset and can help to choose important task and set the right priorities rather then managing your task list or schedule. The approach of habits of highly successful people with help you in the long run to be productive.

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